FAQ
Have Questions?
We’ve answered the most common questions about our services, technology, and process. If you still need help, get in touch with the team — we’re happy to advise.
Installation & Process
We start with a free consultation or site survey to assess your requirements. Once agreed, we schedule installation at a time that suits you. Our team installs your system professionally and provides training before handover.
Yes — we offer free consultations for all new enquiries. This helps us understand your site, advise on the right system, and give you a clear quote.
We’re based in the Chiltern region and cover Buckinghamshire, Hertfordshire, Oxfordshire, and parts of West London. If you’re slightly outside this area, feel free to get in touch.
It depends on the size and complexity of the system. Smaller setups can be completed in a day, while larger or multi-site installations may take several days. We’ll give you a clear timescale during your consultation.
Yes. We provide maintenance plans and support options tailored to your system. Whether it’s remote troubleshooting, regular servicing or future upgrades — we’re here to help long after installation.
Access control manages who can enter a building using fobs, keypads or cards — ideal for internal security. Door entry systems allow you to speak with and identify visitors before granting access, typically via an intercom or video panel.
AI CCTV uses built-in analytics to detect specific actions, people, or vehicles. It can alert you to unusual activity in real time, reducing false alarms and improving response. Standard CCTV records video but doesn’t actively analyse what’s happening.
In many cases, we can upgrade or expand your current system. We’ll assess what’s already in place and advise on whether partial upgrades or a full replacement would be more cost-effective and reliable.
Yes — we install both. 2-wire systems are ideal for retrofitting into older buildings, while IP systems are better for new installations and sites requiring advanced features. We’ll recommend the best fit for your site.
Absolutely. We can design integrated systems where access control, CCTV, and alarms work together. Integration depends on the hardware used — we’ll help you choose equipment that plays well together.
Technology & Systems
Quotes & Pricing
Costs vary depending on the type of system, building layout, and features required. We provide clear, itemised quotes after a consultation or site survey — with no hidden charges.
All our quotes are tailored to the specific site and requirements. After we understand your needs, we’ll provide a fixed, transparent quote so you know exactly what to expect.
We work with a curated selection of trusted brands we know and trust — both for reliability and long-term support. If you have a preferred brand, let us know and we’ll advise on compatibility.
It depends on the support arrangement. For ongoing maintenance clients, we often include callouts. For ad-hoc support, there may be a charge depending on time and travel — we’ll always confirm this upfront.
General Security
A smart security system goes beyond just recording or unlocking doors. It includes features like remote access, automatic alerts, AI-powered detection, mobile app control, and integration with other systems like alarms or intercoms.
Commercial systems are typically larger, more scalable, and designed for multi-user environments. They may include multiple entry points, central management, and advanced reporting. Residential systems are usually simpler and focused on personal convenience.
Not at all. AI enhances traditional systems by analysing video in real-time — detecting people, vehicles, motion patterns, or suspicious activity. It reduces false alarms and improves response. It’s already standard in many modern commercial systems.
We recommend an annual maintenance visit at minimum, with more frequent checks for larger or high-risk sites. Regular servicing ensures your system stays reliable, compliant, and up to date with the latest features.
Request a Quote Today
Reach Us
Location :
36-B W 1st Ave, Miller, SD 57362, USA
Email :
info@domain.com
Phone :
+1-800-123-4567
+1 123-456-7890